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We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

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We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Page Not Found

We could not find the page you asked for. The link may be outdated, the page may have moved, or there may be a typo. The most useful pages are linked below. If you were trying to donate or request help, those flows are one click from here.

Privacy Policy

This policy covers what Beyond A Step collects from visitors, how we use it, who we share it with, and what rights you have. The short version: we collect the minimum needed to run the site and process donations, we do not sell data, and clinical messages route only to our licensed partner at Heroes Behind The Line.

What information do we collect?

We collect only what you send us. That includes form fields you submit on Get Help or Contact, payment information you enter at Square checkout when you donate or shop, and basic server logs (IP, user agent, referrer) retained briefly for operational and security purposes. We do not load third party analytics by default.

Help intake submissions (name, email, phone, message) are relayed to Heroes Behind The Line and retained on the HBTL side per their clinical retention policy. Contact form submissions (name, email, organization, topic, message) go to BAS staff email and are retained for correspondence purposes. Donation transactions are processed by Square; we receive the transaction metadata required to send you a tax acknowledgement.

Does the site use Google Analytics or any third party tracker?

Not today. The cookie banner and Consent Mode v2 scaffolding are staged for a future activation, but no analytics tag, pixel, or advertising tracker is currently loaded on any page. If and when we activate analytics, the banner will load non granted consent by default and no data flows until you explicitly accept.

If analytics is activated later, we will use Google Analytics 4 through Consent Mode v2 with denied defaults, which means GA4 does not collect user scoped data until consent is granted. Clarity, advertising pixels, and third party retargeting tags are not used and are not planned. The Privacy Policy will be updated before any new tracker loads.

How is sensitive clinical information handled?

Messages submitted through Get Help are treated as sensitive. BAS staff do not see the content of those messages. The BAS side of the workflow receives only an anonymized notification that a request came in. The full submission is relayed to Heroes Behind The Line, a licensed clinical intake partner, under their HIPAA compliant workflow.

We designed the Get Help flow to keep BAS out of the clinical data path. We do not store message content on BAS systems. We do not export help messages into marketing tools. We do not aggregate help messages for fundraising. If you have a question about how HBTL handles your data on the clinical side, their privacy practices are described on heroesbehindtheline.org.

How do donations and shop payments work?

Donations and shop purchases are processed by Square. Square handles payment card data under PCI DSS compliance. BAS never sees your full card number. We receive transaction metadata (amount, date, payer name, payer email) needed to send a tax acknowledgement and, for shop orders, to fulfill shipping.

If you have questions about Square's data practices, their privacy policy is published at squareup.com/us/en/legal/general/privacy. We keep transaction records for the legal retention period required by US federal tax and nonprofit record keeping rules, typically seven years.

What rights do you have over your data?

You can request a copy of any information we hold about you. You can ask us to correct or delete it. You can opt out of any email correspondence at any time. For help intake messages, data rights run through Heroes Behind The Line since they hold the clinical record. Contact us through the Contact form to start any request.

Requests are processed within thirty days. Some records may be retained longer than you request if US federal law requires retention (tax records, nonprofit audit trails); we will explain which records fall under that exemption when it applies. Contact: the general inquiries form, topic Other, subject Data Rights.

When does this policy change?

When we change how data is collected or used, we update this policy first and publish the last updated date at the bottom of the page. Material changes, like activating analytics or adding a new payment partner, trigger a prominent banner at the top of the site for the first thirty days after the change.

Last updated: 2026-04-19.